1. What are cookies?
Cookies are small text files stored on your device (computer, phone, or tablet) when you visit our website. They are used to remember your preferences, improve your experience, and analyze site performance.
2. Types of cookies we use
a) Essential cookies
These cannot be disabled because they are required for the site to work:
- Remembering your chosen language (Arabic / English / Dutch).
- Managing admin login sessions.
- CSRF protection.
- Remembering your cookie consent.
b) Preference cookies
Used to remember your personal settings:
- Dark or light mode.
- Display preferences.
- Popup dismissal state.
c) Analytics cookies
Used to understand how visitors interact with the site:
- Number of visitors and page views.
- Traffic sources (search engines, social media).
- Most popular pages.
- Time spent on each page.
d) Live chat cookies
Used to run the Tawk.to live chat service:
- Maintaining the chat session.
- Remembering your chat preferences.
- Managing notifications.
3. Third-party services we use
4. Specific cookies we use
5. Your rights under GDPR
Since we operate from Belgium (EU), the GDPR applies to our site. You have the following rights:
- Right to access: You can request a copy of your stored data.
- Right to rectification: You can correct any inaccurate data.
- Right to erasure: You can request deletion of your data ("right to be forgotten").
- Right to restrict processing: You can limit how your data is used.
- Right to data portability: You can request your data in a portable format.
- Right to object: You can object to the processing of your data.
6. How can you manage cookies?
You can control or delete cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
7. Your consent
On your first visit, a cookie consent banner appears. You can accept all or decline. Your choice is stored for one year, and you can change it anytime.
For more details about how we handle your personal data, see our Privacy Policy.
8. Updates to this Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
For any questions about this Cookie Policy, contact us via:
- info@kastro-global.be
- +32456913539
- Sleepstraat 52 9000 Ghent, Belgium